Services

Everything ICT, under one roof

From your first conversation to installation, delivery and support, we focus on practical solutions that fit your needs in Embu and the surrounding area.

Bulk SMS & WhatsApp

Messaging

Bulk SMS & WhatsApp

We set up your sender ID, WhatsApp Business API and contact lists, then help you send promotions, reminders, alerts and OTPs with delivery reports you can track.

Ideal for

Schools, SACCOs, churches, retailers, clinics and political or marketing campaigns

What's included

  • — Custom sender ID & bulk SMS
  • — WhatsApp Business API & chatbots
  • — Scheduled campaigns & reminders
  • — Delivery reports & API integration

Our equipment

  • — Messaging gateway platform
  • — Contact list management
  • — Developer APIs & webhooks

How we work

  1. 01Register your sender ID
  2. 02Upload and clean contact lists
  3. 03Design message templates
  4. 04Launch, schedule and track delivery

Common questions

How long does sender ID approval take?

Usually a few working days, depending on the mobile network. We handle the paperwork for you.

Can my system send SMS automatically?

Yes. We connect our messaging API to your website, POS or school system for automatic alerts, receipts and OTPs.

Do you support WhatsApp chatbots?

Yes. We set up the official WhatsApp Business API with automatic replies, menus and handover to a live agent.

Expected result

Fast, affordable communication that keeps customers informed and coming back.

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Model Development

Automation

Model Development

We study your workflow, prepare your data and build automation solutions — from customer-service chatbots to prediction and document-reading models — then deploy them into your systems.

Ideal for

Businesses, institutions, agri-tech, health and finance organisations

What's included

  • — Chatbots & virtual assistants
  • — Prediction & analytics models
  • — Document & image recognition
  • — Process automation

Our equipment

  • — GPU training infrastructure
  • — Data pipelines
  • — Secure cloud deployment

How we work

  1. 01Discovery workshop and data review
  2. 02Prototype and accuracy testing
  3. 03Integration with your systems
  4. 04Deployment, monitoring and improvement

Common questions

Do I need a lot of data?

Not always. Many chatbots and document tools work with modern pre-trained models and a small amount of your own content.

Is my data kept private?

Yes. We follow the Kenya Data Protection Act, use secure hosting and only access what the project needs.

Can the assistant speak Swahili?

Yes. We build assistants that understand and reply in English, Swahili or a mix of both.

Expected result

Less manual work, faster answers and insight from data you already have.

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Mobile App Development

Apps

Mobile App Development

From idea to Play Store and App Store, we design, build and publish your app, connect payments and notifications, and keep it updated after launch.

Ideal for

Startups, delivery services, SACCOs, schools, churches and retailers

What's included

  • — Android & iOS apps
  • — M-Pesa & card payments
  • — Push notifications & offline mode
  • — Store publishing & support

Our equipment

  • — Real Android & iOS test devices
  • — Cross-platform frameworks
  • — Cloud backends

How we work

  1. 01Idea, features and screen design
  2. 02Build and connect payments
  3. 03Testing on real phones
  4. 04Store publishing and updates

Common questions

Android, iPhone or both?

We usually build one app that runs on both, saving you time and cost. Android-only is also possible.

Can customers pay with M-Pesa inside the app?

Yes. We integrate M-Pesa STK Push (Daraja) and card payments.

Who publishes the app?

We prepare and submit it to Google Play and the App Store under your business account.

Expected result

A reliable app your customers can use every day from their pocket.

Request a quote
USSD Development

Mobile Services

USSD Development

We design simple USSD menus, handle shortcode setup with mobile networks, and connect them to your systems for balances, registrations, payments and surveys.

Ideal for

SACCOs, microfinance, agriculture, insurance, utilities and surveys

What's included

  • — Shared & dedicated shortcodes
  • — Menu design & session flows
  • — M-Pesa & database integration
  • — Reports & analytics

Our equipment

  • — USSD gateway integration
  • — Secure application servers
  • — Session testing tools

How we work

  1. 01Menu design and customer journey
  2. 02Shortcode application with networks
  3. 03Development and system integration
  4. 04Testing, go-live and reporting

Common questions

What is the difference between shared and dedicated codes?

A shared code like *123*45# is cheaper and faster to launch; a dedicated code like *456# is fully yours and easier to remember.

Does USSD work without internet?

Yes. It works on every phone, including basic feature phones, on Safaricom, Airtel and Telkom.

Can USSD connect to M-Pesa?

Yes. Customers can trigger payments, check balances or register directly from the menu.

Expected result

Services anyone can access, any phone, anywhere in Kenya.

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Software & Website Development

Digital

Software & Website Development

We plan, design and build websites and management systems tailored to how you work, connect your domain, email and M-Pesa, and maintain everything afterwards.

Ideal for

Shops, professionals, schools, SACCOs, hospitals and growing businesses

What's included

  • — Business & e-commerce websites
  • — Custom management systems
  • — Domain, hosting & email setup
  • — Maintenance & updates

Our equipment

  • — Development workstations
  • — Mobile test devices
  • — Secure cloud hosting

How we work

  1. 01Requirements and site plan
  2. 02Design for your approval
  3. 03Development and content setup
  4. 04Launch, training and maintenance

Common questions

Will my website work on phones?

Yes. Every site we build is designed mobile-first and loads quickly on Kenyan networks.

Can you build school, SACCO or POS systems?

Yes. We build custom management systems and can adapt them to how your organisation already works.

Do you offer hosting and email?

Yes. We set up your domain, secure hosting and professional email such as info@yourbusiness.co.ke.

Expected result

A credible online presence and software that saves time every day.

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ICT Consultancy

Advisory

ICT Consultancy

We assess your current setup, recommend the right systems and budget, oversee procurement and implementation, and train your staff so technology truly supports your goals.

Ideal for

Schools, county offices, NGOs, SMEs, hospitals and churches

What's included

  • — ICT audits & strategy
  • — System selection & procurement
  • — Cybersecurity & data protection
  • — Staff training & support

Our equipment

  • — Assessment frameworks
  • — Network & security audit tools
  • — Project management

How we work

  1. 01Assessment of current systems
  2. 02Recommendations and budget
  3. 03Procurement and implementation oversight
  4. 04Training and follow-up review

Common questions

Do you only recommend your own services?

No. Our advice is independent — we recommend what fits your goals and budget, whoever supplies it.

Can you help with data protection compliance?

Yes. We review how you collect and store data and guide you on the Kenya Data Protection Act.

Do you train staff?

Yes. We run practical, hands-on sessions so your team can confidently use new systems.

Expected result

Clear technology decisions, controlled costs and fewer surprises.

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CCTV & Networking

Security

CCTV & Networking

We survey your premises, recommend the right cameras, install neatly and set up viewing on your phone. We also run cabling and Wi‑Fi for offices and homes.

Ideal for

Homes, retail shops, offices, schools, churches and compounds

What's included

  • — CCTV with phone viewing
  • — Wi‑Fi & LAN cabling
  • — Router & network configuration
  • — Site assessment

Our equipment

  • — HD dome & bullet cameras
  • — DVR/NVR recorders
  • — Network switches & cable testers

How we work

  1. 01Free site survey
  2. 02Camera and network plan
  3. 03Neat installation and cabling
  4. 04Phone viewing setup and support

Common questions

Can I watch my cameras from my phone?

Yes. We set up remote viewing so you can check your premises from anywhere.

How long is footage stored?

It depends on the recorder and hard disk size; typically 2 to 4 weeks, and we can size it to your needs.

Do you fix slow office Wi‑Fi?

Yes. We test coverage, then fix cabling, add access points and configure routers properly.

Expected result

Better visibility, dependable connectivity and a neatly installed system.

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Graphic Design

Design

Graphic Design

We design a clean, memorable identity for your business and produce everything you need to use it — logos, letterheads, posters, banners and social media graphics — ready for both print and screen.

Ideal for

New businesses, events, schools, churches, campaigns and rebrands

What's included

  • — Logo design & brand identity
  • — Flyers, posters & pull-up banners
  • — Business cards & letterheads
  • — Social media graphics

Our equipment

  • — Industry-standard design software
  • — Colour-calibrated workstations
  • — Print-ready output & proofing

How we work

  1. 01Brief and brand review
  2. 02Concept designs and revisions
  3. 03Final artwork approval
  4. 04Delivery in print & digital formats

Common questions

What formats will I receive?

Print-ready PDFs, high-resolution images and the source design files, so you or any printer can reproduce them anywhere.

Can you arrange printing too?

Yes. We prepare press-ready files and can coordinate with local printers for business cards, posters and banners.

How many revisions do I get?

We refine the concept with you until you are happy — revisions are part of every design package.

Expected result

A professional look that makes customers take your business seriously.

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Animations

Motion

Animations

We turn your message into motion — animated logos, short explainer videos and eye-catching social media animations with sound and captions, delivered in every size and format your channels need.

Ideal for

Businesses, schools, churches, campaigns and content creators

What's included

  • — Animated logos & video intros
  • — Explainer & marketing videos
  • — Social media motion ads
  • — Character & text animation

Our equipment

  • — Animation & editing workstations
  • — Drawing tablets & stylus
  • — Professional audio & render tools

How we work

  1. 01Story idea and script
  2. 02Storyboard and style frames
  3. 03Animation production and sound
  4. 04Final export in every format you need

Common questions

2D or 3D animation?

Most adverts and explainers work best as 2D animation and motion graphics, which are faster and more affordable. 3D can be added for special projects.

How long does an animation take?

A simple animated logo takes a day or two; a 30–60 second explainer usually takes one to two weeks depending on the script and style.

Can you add voice-over and music?

Yes. We can include professional voice-over, background music and on-screen captions in English, Swahili or both.

Expected result

Attention-grabbing motion content that explains and sells while you sleep.

Request a quote
Ednet Kenya professional equipment

Professional gear, every job

Development workstations, real test phones, messaging and USSD gateways, secure cloud servers, HD security cameras and network testers — we bring the right equipment so your project is done properly the first time.